"FP doesn't seem to charge everything onto the customer which is great, especially for a small business like mine!"

 

 
  • Established in 1923
  • Manufactured in Birkenwerder near Berlin Germany
  • Licensed in 84 nations worldwide
  • UK operation in Dartford Kent
  • 16 dedicated sales franchises nationally
  • National direct service operation
  • Royal Mail approved for manufacture, distribution, service & remote setting
  • UK based teleset data centre
  • UK based customer support centre
  • Automated remote machine support
  • Established corporate accounts portfolio
  • Sole supply public sector executive agency
  • Quarterly customer satisfaction survey
  • Free machine postage top-ups
  • Account manager for all customers
  • Over a quarter of a million customers
  • Full range of desktop folding & inserting equipment
 
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Supporting Business growth and development through innovative technology and service

   

Since 1923 Francotyp-Postalia Ltd has been operating in the UK, for over 20 years we have been simply known as FP.

FP have always been at the forefront of innovation introducing the first automatic franking machine, the first electronic franking machine, the first digital franking machine, first inkjet machine and more recently the first multi-carrier machine to meet the new de-regulated age.

Your equipment was manufactured just outside Berlin in Germany and we will look after you from our headquarters in Dartford, Kent.

We have a full range of mailing equipment to suit all postal needs and it is our intention to give you the highest quality of service so that when you want to expand or upgrade we will be a ‘no decision’ choice.

 

Realising the importance of Customer Service we have built a Customer Support Team dedicated to dealing with customer’s questions and a highly skilled team of engineers ready to assist customers with breakdowns and service calls.

Our Research and Development Teams are constantly developing new products by utilising absolute cutting edge technology - continually in search of perfection. 

 
Customer relationship management (CRM)
franking machines