We believe that by giving individuals the opportunity to run and own their business, their commitment to quality will be higher than that of an employee - the best way of delivering a superior level of service to our customers. It gives us the opportunity to utilise the innovation, knowledge and specialist skills of our head office and field support teams while our customers gain all the benefits of small company responsiveness with the security of large company backup and support.
We are absolutely committed to, and welcome, the introduction of a code of conduct into the industry and have already introduced our own guidelines and customer support material.
Why join one of our franchise teams as a sales person?
Dynamics, energy, commitment, opportunity - all the ingredients of a successful sales position and, of course, high potential earnings.
To assist your efforts you have the support of our head office facilities for training and the ongoing services of field support staff. You are free of any administrative headaches. Order processing, invoicing and credit control are all handled on your behalf by FP, allowing you time to do what you do best.
As a member of a large organisation you gain the obvious benefits - recognition in the marketplace with strong marketing campaigns. The corporate backing of FP provides innovation, quality products and continual product research.
Marketing Support
At FP we consider that dynamic, direct marketing is the most effective method of producing enquiries and we are constantly building our database for all franking machine users and potential users in the country. In addition, franchisees and their sales people benefit from the market information and experience shared by all members of our exclusive network.
Service
FP have dedicated, quality engineers across the United Kingdom. They carry out installations and ongoing service on behalf of the franchisees and their sales teams. Engineers are despatched by the control centre at Dartford with the latest call allocation technology.
We have the competitive service edge because our operators are fully trained plus the level of innovation and technology in our machines is such that we achieve the highest remote diagnostic call avoidance rates in the industry - our customers have less “machine down time” and benefit from a six year guarantee and the lack of breakdowns due to the quality of our machine build.
Pricing
We have positioned our price structure to be very competitive within the current franking machine market. This competitiveness is achieved by a combination of price, quality of service and product, to offer “value for money” to the customer.
Leasing
We provide a competitive leasing portfolio for our products, exclusively for use by the franchisees and their sales people. Various promotions are available from time to time to complement the already attractive lease rates. The inhouse nature of this facility means you will keep control of your customer base now and in the future and your ability to give ongoing care and commitment will reap its true reward.
Training
We currently offer full product training and intensive, in the field, on-site training. Our inhouse expertise guarantees this training is of the highest industry standard and stays true to our ideals of quality, innovation and customer commitment with a “real world” awareness to customer care.
