We now:

• Have written and documented Procedures that cover all key processes in the business
• Have monitors in place to ensure that our processes are effective
• Hold adequate records to support our process
• Regularly check output for defects with appropriate and corrective action where necessary
• Regularly review individual processes and the quality system itself for effectiveness and facilitating continual improvement

Francotyp-Postalia Limited are now certified in ISO 9001:2008 and ISO 14001:2004

What is ISO 9001:2008 & ISO 14001: 2004?

In brief the ISO 9000 and ISO 14000 families are among ISO's best known standards ever, that are implemented by over a million organizations in 175 countries.

ISO 9000 family addresses "Quality management" whereas ISO 14000 family addresses "Environmental management".

A company or organization that has been independently audited and certified to be in conformance with ISO 9001 & ISO 14001 may publicly state that it is "ISO 9001& ISO 14001 certified" or "ISO 9001 & ISO 14001 registered". Certification to an ISO 9001 & ISO 14001 standard does not guarantee any quality of end products and services; rather, it certifies that formalized business processes are being applied.

What does this mean for our customers?

FP now have a Quality and Environmental Manual which fulfills the standards outlined in both ISO 9001:2008 and ISO 14001:2004, focusing on:

Customer's quality requirements, and applicable regulatory requirements, while aiming to enhance customer satisfaction, and achieve continual improvement of its performance in pursuit of these objectives within ISO 9001:2008, whereas within ISO 14001:2004 to minimize harmful effects on the environment caused by its activities, and to achieve continual improvement of its environmental performance.