Royal Mail Rate Change 2009

Royal Mail have recently announced a change to their Inland and International Tariffs coming into effect on 6 April, 2009.  Whilst this will increase postage rates, postage meter customers can still benefit from discounted rates, including an unprecedented 5p discount off second class.

WHAT ARE THE MAIN POSTAGE RATE CHANGES FOR FRANKING…
Meter rates for letters have increased to 36p for First class and 25p for Second class.  This provides a franking discount of 3p for First class letter and 5p for Second class letter.  If you would like more details about specific Royal Mail rate changes, please click here

HOW WILL THIS CHANGE EFFECT MY POSTAL EQUIPMENT…..
To ensure your postal scale functions correctly with the latest rates you will need an updated rate chip. This rate chip will automatically calculate the new postage rates once installed in your scale.  

DO I NEED TO ORDER…..
Rate chips are supplied free of charge to our warranty scale customers, fully comprehensive scale contract customers (South West England, Scotland and Northern Ireland, dependent on service provider) and PLUS rental contracts.

If your scale is non contractual or you have a standard rental contract you will have already been sent an order form.  If you have placed your order, your chip will be despatched by 31 March.  You can still order your chip for a limited period, please email fpratechange. 

Please be aware that for the past few years Royal Mail have allowed an amnesty period of two weeks following a rate change where customers would not be surcharged during that time.  This year however, Royal Mail have confirmed that there will be no 2 week period and all customers will be required to pay the correct postage from 6 April or face surcharges.

HOW DO I FIT THE UPDATED RATE CHIP…..?
The rate chip can be easily self installed and step by step instructions are included with your chip.  To download these instructions or for product specific FAQ's, please click here. Please ensure you do not install the chip until MONDAY 6 APRIL, 2009 when the rate changes come into effect. 

I HAVE NOT RECEIVED MY NEW RATE CHIP…..?
As of 31 March, all rate chips will have been despatched to our warranty scale customers, fully comprehensive scale contract customers (South West England, Scotland and Northern Ireland, dependent on service provider) and PLUS rental contracts and to all our non contractual scale customers who have placed an order.   All customers should therefore have received their chip in time for 6 April

If you have not received your chip by 2 April, please email us at fpratechange@fpmailing.co.uk

I THINK MY RATE CHIP IS FAULTY…..?
You may be having difficulties in fitting your chip.  For further instructions or for product specific FAQ's, please click here.

I CAN'T FIND THE ANSWER TO MY QUESTION…..?
Please email us at fpratechange@fpmailing.co.uk and we will be happy to answer any further questions you may have.