Will I be charged for my advert?
• New rental customers receive 3 x FREE logos if ordered within 6 months of receiving the machine
• New NON rental customers receive 1 x FREE logo if ordered within 10 days of receiving the machine
• For logos outside of this criteria please contact us for costs.
Can my advert be altered after submitted?
• Unfortunately not, please read the Advert designer user guide carefully before submitting your logo, however if any amendments are required you will need to resubmit your logo via the advert designer.
How do I know if my advert has submitted?
• You will receive a confirmation email upon submitting your logo along with a copy of the logo you designed
When will my advert be sent?
• If you have a mymail, optimail series, ultimail or centormail, your logo card will be sent to you in the post within
3 to 5 working days
• If you have a PostBase or PostBase mini, your logo will be available for you to download within 3 to 5 working days, we will email you when your new logo is ready to download via the franking machine.
Please follow these steps for PostBase and PostBase mini:
· Ensure your PostBase is connected to your network via the LAN cable supplied
· Select MENU (located on your home screen)
· Now select REMOTE SERVICE
The machine will show as connecting, once finished your new logo/advert will be showing on your home screen within the top 2 squares on the left side of your home screen.
PLEASE NOTE: For new machines, the logo will be automatically installed for you. (assuming the logo has been submitted prior to order) *excluding mymail which is delivered with an advert card for customers to install