Franking machine customers will still experience big savings over stamp users
If you have placed an order or are a fully comprehensive or warranty customer, please be advised that your rates automatically download to your machine. However, we also recommend following the instructions below one week before the new rates become active. If you have any questions, please email us at email@example.com
As of Monday 27th March, all FP customers will be able to download the new Royal Mail rates for franked mail, ahead of the rate change.
By performing a Data Upload or Synchronization on the franking machine, the new prices will be pre-installed ready for use from Monday 3rd April, ensuring the correct prices are utilised at all times. If the software update is not performed before Monday 3rd April, the machine will prevent any post from being franked and prompt the user to perform the update.
Please note, the update may take slightly longer than usual and require the machine to reboot. If you have any questions regarding the Royal Mail rate change, or require any assistance with the software update.
Please do not hesitate to contact our FP Support centre, on: 01322 424 890.